Staying at The Mark Preece Family House

At The Mark Preece Family House, we know that when a loved one is critically ill or injured, families need to be close. Our mission is to provide a safe, supportive, and affordable “home away from home” for families of patients receiving care in Hamilton-area hospitals.

Research shows that patients heal better when their loved ones are nearby. Family presence not only offers emotional support but also plays a vital role in the recovery process. That’s why we’re here, to make it possible for families to stay together during some of life’s most difficult challenges.

Whether you need a place for a few days or several weeks, The Mark Preece Family House offers more than a bed, we provide a community of understanding, comfort, and strength, so you can focus on what matters most: being there for your loved one.

Location: The Mark Preece Family House is located at 191 Barton Street East in
Hamilton, just steps away from the Hamilton General Hospital.

Amenities Include:

  • 24 private guestrooms with ensuite bathrooms
  • Large communal kitchen with 2 individual cooking stations
  • On-site guest laundry facilities
  • Free in-room Wi-Fi and telephone service
  • On-site free parking
  • Spacious and comfortable living room
  • Relaxing outdoor spaces and patio
  • Access to complimentary Walk Safe program
Fill out our Online Guest Referral Form

Referral and Booking Process

Referrals can be made by either hospital staff or family members. To request accommodations, please complete our online Guest Referral Form.

  • If you’re completing a self-referral and this is your first time staying with us, your request must be approved by a member of your loved one’s medical team. We will follow up with the hospital directly to confirm eligibility.
  • Returning guests may call the House directly to book a room: 905-529-0770

Please note: A referral does not guarantee room availability. The guest or referral source should call the House to confirm availability.

Urgent Referrals

Please note: Email is not monitored overnight (between 10:00 p.m. and 8:00 a.m.). For urgent referrals, please call the House directly at 905-529-0770 to confirm receipt and availability.

    Eligibility Criteria

    Families may stay at The Mark Preece Family House if they:

    • Have a loved one receiving care at any Hamilton hospital
    • Have a referral verified by a healthcare professional (doctor, social worker, or other team member)
    • Agree to follow the House Guidelines

    Rates and What is Included

    • $60/night, which helps with operating costs
    • This rate includes accommodation and free parking in the Hamilton Health Sciences lot behind the House
    • Upon arrival, a team member will greet guests and explain the services and support available during their stay

    Visitor Policy

    Families are welcome to have visitors between 9:00am and 9:00pm.